Need a hand? Email us at support@iamkelly.ai and we will get back to you. The answers below cover the most common questions.
Take a photo of a messy room and Orderly gives you an ordered list of small tidying steps, starting with the easiest win. Tap a step to see where in the room it is. You can try it instantly on the built-in sample rooms for free.
A subscription (Orderly Pro) unlocks scanning your own rooms and the imagine-it-clean preview. Sample rooms are always free. New subscribers can start with a 3-day free trial on the annual plan.
Subscriptions are billed through your Apple ID. To view, change, or cancel: open the iPhone Settings app, tap your name at the top, tap Subscriptions, choose Orderly, and make your change there. Canceling stops the next renewal; you keep access through the end of the period you already paid for. To avoid being charged after the free trial, cancel at least 24 hours before the trial ends.
Open Orderly, go to the paywall or Settings, and tap Restore Purchases while signed in to the same Apple ID you subscribed with.
On your device only. Orderly has no account and does not upload your saved rooms. "Clear saved rooms" in Settings removes them, as does deleting the app.
Plans are AI-generated suggestions and are not perfect. Retake the photo with the whole room in frame and good light for the best result, and email us so we can improve it.
Email support@iamkelly.ai with your device model and iOS version and we will help.